Highly proficient in time management,organization,planning and prioritization
Jobs : (1-13 out of 13)
Proven work experience as a Recruiter Solid ability to conduct different types of interviews (structured, competency-based, stress etc)Hands on experience with various selection processes (phone interviewing,…
Build, plan, implement and manage the overall digital marketing strategy Build an inbound marketing plan. Knowledge of Google Adwords and email campaigns and SEO/SEM.
Certified Six Sigma Green Belt/ Hands-on knowledge of Six Sigma
To conduct new hire and refresher trainings. Ability to handle all training reports (MIS). To adhere to training schedule. Excellent communication skills both written and verbal.
Audit calls and to share feedback to agents,Coaching agents on areas of improvements Measures employee performance via recorded monitoring Call,chat
To generate leads & identify decision makers within targeted leads and initiate the upselling process, Case investigation/escalation management ,Maintains and improves call centre operations by monitoring…
The candidate must have good English Communication;Should have prior Experience in Telesales Should be ready to work for 6 days/week
-Downloading data from systems and mapping the same as per the requirement
- Experience in retention process would be preferred
-Prepares call centre performance reports by collecting , analyzing and summarizing data and trends. -Motivate and encourage agents through positive communication and feedback. -Administer training programs…
-Coordinate with various stakeholders for seamless delievery. -Closely partner with IT for technical delieveries. -Regular update to stake holders.
-Facilitates the entire process of preparing monthly, quarterly and yearly operations reports. -Develop tools for analyzing and checking the quality of data provided by different BU's, -Provide continuous…